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The website Glowpadshop is operated by our company based in Paris, France.
Company Identification: Registered under the number 509 970 927.
Headquarters: Paris, France. Throughout the site, the terms “we”, “us” and “our” refer to Glowpadshop. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.
By accessing our store, you agree to these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. These terms apply to all users of the site, including browsers, vendors, and customers.
Descriptions: We specialize in high-quality XXL mouse pads, round pads, and professional desk mats. While we aim for perfect accuracy, we cannot guarantee that your monitor's display of colors will be exactly identical to the physical product.
Pricing: All prices are subject to change without notice. We reserve the right to modify or discontinue a product at any time.
Validation: Your order is confirmed only after the payment is successfully processed.
Registration: Under French law, we provide a clear summary of your order before final validation.
Payment Security: All transactions are encrypted. We do not store your banking details.
Origin: Orders are dispatched from our logistics partners or our Paris-based operations.
Customs: For orders outside the European Union, the customer is the importer of record and is responsible for any import duties or local taxes.
Tracking: A tracking number will be provided for all shipments to ensure the safe delivery of your desk mats.
In accordance with EU consumer protection laws, customers within the European Union have the right to withdraw from their purchase within 14 days of receiving the product, without giving any reason.
The product must be returned in its original, unused condition and packaging.
Return shipping costs are the responsibility of the customer.
Legal Warranty: As a French registered company (SIREN 509 970 927), we adhere to the legal warranty of conformity and the warranty against hidden defects.
Usage: Glowpadshop is not liable for damages resulting from improper use of the mats (e.g., exposure to extreme heat or chemical cleaning).
All content on Glowpadshop (logos, designs, texts, and product photos) is the intellectual property of our company. Any reproduction or use without prior written authorization is strictly prohibited.
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of France. Any disputes will be subject to the exclusive jurisdiction of the courts of Paris.
Questions about the Terms of Service should be sent to us at support@glowpadshop.com.